Policies

Refund policy:
Because of the unique nature of vintage items, all items are final sale. If there is a problem with your order, please contact us via email.

WE DO NOT GIVE REFUNDS UNDER ANY CIRCUMSTANCES.

 

Shipping + Returns:
Orders are processed and prepared for shipment within 2 business days of receiving your order. Once placed, orders cannot be canceled.  ARCADE reserves the right to cancel any order due to issues involving merchandise availability. Shipping time may vary due to availability of merchandise, in which case, the customer will be contacted directly.

Insurance and/or expedited shipping are available upon request; please leave us a note in the special instructions section when placing your order.

ARCADE is not responsible for incurred customs fees or packages lost in the mail. Please contact us within 14 days of your purchase with any issues or inquiries regarding your order. 

Domestic:
All items are carefully packed and shipped via USPS Flat Rate Priority Mail with tracking. Delivery usually occurs 1-3 business days from shipping.

International:
In most cases will be shipped via USPS Priority International Mail with standard insurance coverage included (up to $50). Delivery usually occurs 6-10 business days from shipment; it does not include delays due to customs. The customer is responsible for all international duties and fees in the home country. ARCADE is required to accurately declare the value of all international orders on the relevant customs forms and on the included packing slip. Occasionally, customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting your local post office.

*DHL and USPS Global Express Guaranteed services are available at an additional cost; please send us a message if you are interested in any carrier other than USPS.

Returns:

Because of the unique nature of vintage items, all items are final sale. If there is a problem with your order, please contact us via email.

WE DO NOT GIVE REFUNDS UNDER ANY CIRCUMSTANCES.

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from arcadeshops.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Apple pay, Google pay, etc.), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

 


Thank you for shopping ARCADE! 

We strive for positive feedback, great relationships, and to share our love of amazing vintage. We pride ourselves on offering the highest quality pieces, from past through present. Some of our vintage items are decades old and may show natural wear and/or deterioration with age. All previously-owned items have been thoroughly inspected and priced accordingly; flaws are described as noted in the description.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Free Market Trading Inc, DBA Arcade Shops. The collective work includes works that are licensed to Free Market Trading Inc. Copyright 2020, Free Market Trading Inc., ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order or purchasing products available on this website. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order from this website. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Free Market Trading, Inc, including ARCADE, used in the site are trademarks or registered trademarks of Free Market Trading, Inc.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Free Market Trading, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Free Market Trading Inc does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Free Market Trading Inc does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. 

Limitation of Liability
Free Market Trading Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials and products on this site or the performance of the products on this site, even if Free Market Trading Inc has been advised of the possibility of such damages. You use this site at your own risk. Free Market Trading Inc does not warrant that this site, its servers, or email sent from Free Market Trading Inc DBA ARCADE and/or A Current Affair LLC is free of viruses or other harmful components. By using this site, you consent that Free Market Trading Inc, its officers, affiliates, directors, and employees will not be liable for any damages of any kind arising from, or connected to, the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, including those resulting from any errors, mistakes, or inaccuracies of content, malware, bugs, Trojan Horses, or similar harmful viruses which may be transmitted through our website by any third party, or any errors or omissions in any content. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Free Market Trading Inc shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Free Market Trading Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Free Market Trading, Inc may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to us by any method.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Free Market Trading Inc products) shall be in the state or federal courts located in Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Free Market Trading Inc products) must be commenced within one (1) year after the claim or cause of action arises. Free Market Trading Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Free Market Trading Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Free Market Trading Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Free Market Trading Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Free Market Trading Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Free Market Trading Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to us in our sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Free Market Trading Inc, its officers, directors, employees, agents, vendors, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, even if the third party is affiliated with Free Market Trading Inc, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of ours. If you access these linked sites, you are accessing them at your own risk.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shop@arcadeshops.com or by mail using the details provided below:

Arcade Shops
51 35th Street
Brooklyn, NY 11232